top of page

Privacy Policy

Effective date: [October 20, 2025]

1) Scope

This Privacy Policy explains how Nue Pilates collects, uses, and shares personal information when you visit our website, book a class, purchase, or interact with us online or in studio.

​

2) Information We Collect

  • You provide: name, email, phone, address (optional), emergency contact, booking details, preferences, injuries/pregnancy/postpartum notes (optional), payment details (processed by our PCI-compliant provider).

  • Automatically: device info (IP, browser), site usage, cookies/analytics.

  • From partners: booking platforms (e.g., Mindbody/WellnessLiving), payment processors, email/SMS tools, and social platforms when you interact with our pages.

​

3) How We Use Information

  • Provide and manage bookings, memberships, and private training

  • Process payments and send transactional communications

  • Deliver reminders and service updates (email/SMS if opted in)

  • Improve classes, content, and site performance (analytics)

  • Marketing (with consent where required)

  • Safety, security, and legal compliance

​

4) Legal Bases (where applicable)

Consent; contract performance; legitimate interests (e.g., service improvement, basic marketing); legal obligations.

​

5) Sharing & Service Providers

We share with vetted processors to run our services (booking platforms, payment processors, email/SMS, analytics, website hosting). We don’t sell personal information.

​

6) Cookies & Analytics

We use essential and performance cookies. You can adjust browser settings or cookie preferences; some site features may not function without certain cookies.

​

7) Marketing Preferences

You can unsubscribe from emails via the footer link and opt out of SMS by replying STOP. Transactional notifications may still be sent (e.g., booking confirmations).

​

8) Data Retention

We keep personal data as long as needed for services, legal, tax, and accounting purposes, then delete or anonymize.

​

9) Your Rights

Depending on your region, you may have rights to access, correct, delete, or restrict processing of your data, and to withdraw consent. Contact us to exercise rights: hello@nuepilates.com.

​

10) Security

We use reasonable technical and organizational measures to protect data. No method is 100% secure.

​

11) Children

Services are for adults 18+. Minors may participate only with parent/guardian consent and supervision where required.

​

12) International Transfers

If data is transferred across borders, we use appropriate safeguards consistent with applicable law.

​

13) Changes

We may update this Privacy Policy; the “Effective date” will indicate the latest version.

​

14) Contact

Nue Pilates • hello@nuepilates.com • [Studio Address]

​

​

bottom of page