Terms & Conditions

Effective date: [October 20, 2025]
Owner: Nue Pilates (“Nue Pilates,” “we,” “us,” or “our”)

1) Agreement to Terms

By accessing our website, booking a class, purchasing a membership or package, or attending any session, you agree to these Terms & Conditions and any policies referenced here (Privacy Policy, Liability Waiver).

2) Eligibility & Accounts

You must be 18+ or have parent/guardian consent to participate. You’re responsible for keeping your login secure and for all activity under your account.

3) Booking, Cancellations & No-Shows

The Nue Session: Rotating mat class offered 2×/week. Weekly focus posted 48–72h prior.
Cancel window: 8 hours before class start to avoid a late cancel fee or loss of credit.
No-shows/late cancels: For class packs: credit forfeited. For memberships: a fee may apply (display current fees at checkout).
Check-in: Please arrive 5–10 minutes early. Entry may be refused after the warm-up begins.

4) Memberships & Class Packs

Auto-renew: Memberships renew monthly until canceled in your account or by emailing us (see Contact).
Billing cycle: Charges occur on the same day each month; prorations shown at checkout when applicable.
Pauses/Cancellations: Email [hello@nuepilates.com] at least 7 days before renewal. Unused classes don’t roll over unless expressly stated.
Class packs: Non-transferable, non-refundable; expire as shown at checkout.

5) Private Training (1:1, Duet, Small Group 3–4)

Booked by availability. 24-hour reschedule/cancel policy; otherwise session is forfeited or fee applied.

6) Payment & Pricing

All prices are in [currency]. We may change prices, fees, and taxes at any time; changes appear before purchase. You authorize us and our payment processor to charge your card on file for purchases and recurring plans.

7) Health & Safety

You affirm you’re fit to participate or have medical clearance, and you’ll inform the coach of injuries, pregnancy, or postpartum status. You agree to follow studio guidance and not attend when ill or contagious. (See Liability Waiver for full assumption of risk.)

8) Studio Conduct

We maintain a supportive, inclusive space. We may refuse service or terminate accounts for unsafe, disruptive, or harassing conduct.

9) Intellectual Property

Site content, logos, copy, programs, and materials are owned by Nue Pilates or its licensors and may not be copied, modified, or distributed without written consent.

10) User Content & Reviews

If you tag or submit reviews, you grant us a non-exclusive, royalty-free license to use, reproduce, and display that content for marketing in accordance with our Privacy Policy.

11) Promotions & Third-Party Links

Promotions are subject to availability and conditions stated at the time of offer. We aren’t responsible for third-party sites or services linked on our site.

12) Disclaimers

Classes provide general fitness instruction and are not medical advice or physical therapy. Services are provided “as is” and “as available.”

13) Limitation of Liability

To the fullest extent permitted by law, Nue Pilates will not be liable for indirect, incidental, special, or consequential damages. Our total liability for any claim will not exceed the amount you paid to us in the 3 months preceding the event giving rise to the claim.

14) Indemnification

You agree to indemnify and hold Nue Pilates, its owners, staff, and partners harmless from claims arising out of your use of the site or participation in services, including breach of these Terms.

15) Changes to Terms

We may update these Terms from time to time. Changes are effective upon posting with the updated “Effective date.”

16) Contact

Nue Pilates • Email: info@nue-pilates.com